Job Description (Posting).
'Experience installing, configuring, supporting and maintaining enterprise backups using IBM Spectrum Protect (TSM), in a large heterogeneous data center environment.
Experience supporting high volume production supp...
...Environment.
Will support the customer over email as well as phone.
Sound knowledge of Microwave Technology
Will be responsible for 2nd... ....
Key Qualifications :
Education:...
Primary Responsibility
Primary responsibility to understand Freight invoices and subsequently enter required Data into client system as per SOP.
Performance Parameters
.
Quality: Accuracy of data entry from scanned Freight invoice in cli...
...Asterisk Voice Gateways Experience working with any/all VoIP and TDM based systems including but not limited to: Cisco Communications Manager, Avaya, Nortel, NEC, Experience working with TCP/UDP, SIP, RTP/RTCP or ot...
Job Description (Posting).
'
Job Responsibility Weightage(%)
To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders 10
To ensure positive c...
...i. Adhering to SLAs
ii. Mentoring / Training Team Members
iii. Handling tickets / requests
iv. Perform root cause analysis
v. Troubleshooting technical issues
vi. Defining processes and ensuring that ...
Understand All Relevant Aspects Product Deployment Associate, Which Includes
Review of the case assigned by CSM in Sales force
Understand the kind of services needs to applied
Any special instruction given in the Sales Force case
Work on...
Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization
Role is to perform the surveillance activities and ensure that all the events on a netwo...
Delivery, complete the MS Broadcast Playout MSTOP processes to ensure that services-provided to our customers align to SLA performance levels and delivery expectations. Manage 1st Level Service Monitoring and Event Management
Ensures the contribu...
....) To be responsible to the customer for Revenue recognition and payment collection (2.) To ensure timely Billing and Shipment Tracking w.r.t Revenue. (3.) To ensure vendor coordination in order to meet defined SLA'...
