Engineer MW Transmission BO

Ericsson

Location

Noida | India

Job description

Will Work in a 24 X 7 Environment.
Will support the customer over email as well as phone.
Sound knowledge of Microwave Technology
Will be responsible for 2nd Line troubleshooting of Microwave system over Ericsson 6xxx Series
Having sound knowledge on Mini-link 6600 Series
SO-EM hands on experience
Software upgrade process for these Mini-link 6600 Series
QoS parameter knowledge for Mini-link 6600 Series
Ethernet alarms and parameters with their troubleshooting process
Raise and update the tickets in tool for all the issues handled / worked upon.
Will have to report the daily issues handled / escalated in the form of daily shift reports.
Need to make sure that issues are handled in right time frames as per the SLA / Commitments.
Good knowledge over SLA/WLA
Good in preventive activities with available performance report from Microwave NMS
Good in customer handling and RCA identification

You will be

Flexible and responsive to changing work patterns and demands.
A thorough and methodical approach to work.
Developed skills in Interpersonal communication
Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to create a learning culture.
Inquisitive and keen problem shooting approach-
Sense of ownership drive, Self triggered individuals, Engagement Open to travel.

Key Qualifications :

Job tags

Salary