...Minimum 6 years of Experience in testing overall
Minimum of 4 years experience in IVR tools like Cyclone.
Exp w/ IVR automation, not just running but developing test scripts
Experience in developing voice R...
...experience in Computer Science or Electrical Engineering
Preferred Certifications
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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of A...
...Preference would be given to having experience on IVR and Call Center application development.
~ Hands on experience in multiple SIP Servers.
~ Asterisk integration with PSTN is preferred.
~ Experience i...
Job Description
Must-Have:
Experience in working on different contact center technology areas like
IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM
Migration to Genesys cloud contact center
Genesys API-s and integration...
As a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra. Job Description
What You ll Do
Glo...
...be responsible for day-to-day tasks such as coding, testing, and debugging complex contact center routing applications using Genesys 8.x or above, developing and modifying IVR applications, and creating customized s...
...dynamic project environment.
Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients.
Set high standards for quality to mo...
IVR Contact Center
Position Description
Company Profile:
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has gro...
...Virtual Assistant leveraging Al/ML.
* Knowledge and experience in deploying advanced cloud contact centre
technologies such as Speech, Chat Bots, and Call Analytics.
* Experience in Consumer Services journe...
