...solving our client's most ambitious digital journey challenges.
We are seeking a skilled IVR Architect with a deep understanding of the mortgage industry to join our team. This role involves designing and impleme...
Job Details
You will play a crucial role in designing, developing, and optimizing our call center operations using Amazon Connect. You will collaborate closely with cross-functional teams to ensure that our customer interact...
...is a plus: real-time systems, event-driven systems, data engineering, audio processing, machine learning, natural language processing, speech recognition.
Your development responsibilities will be primarily in three...
...Should be having work experience on CUCM/UCCE/UCCH/CVP platforms
Should have strong verbal & written communication skills
CCNP-Voice certification is added advantage.
Sound understanding of end to end VOIP ...
...and NoSQL databases.
- Familiarity with RESTful API design and microservices architecture.
- Experience with version control systems (e.g., Git) and build tools (e.g., Maven or Gradle).
- Strong problem-solvin...
...Job Description :
610 years of Cloud IT Application Development and Enhancement experience
Extensive experience in designing and building AWS Connect solutions.
Design and implementing AWS Connect Contact f...
...MCP. - Pulse and MI knowledge on Genesys.- Looking for Genesys Cloud Consultants- Need to have an understanding of configuring Genesys... ...PureCloud, PureCloud BYOC Cloud- Exp on developing...
...protocols like SIP, H.323
Experience on VOIP, Dialer, ACD , IVR, SBC
Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP.
Knowledge of UCaaS, CPaaS platform, clo...
...demonstrations via video conferencing when required.
Manage the entire sales cycle from lead generation to closing the sale.
Maintain... ....
Qualifications
Preferably Gra...
