Job Description
Must-Have:
Experience in working on different contact center technology areas like
IVR, Bots, Routing, CTI, Agent Desktop, Dialers, Live Chat, WFM
Migration to Genesys cloud contact center
Genesys API-s and integration...
...transformative projects with key G2000 clients
Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recomme...
...transformative projects with key G2000 clients
Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and reco...
...Yelahanka, Bangalore, Karnataka 560064
Position Role Type:
Unspecified
Who We Are
At Pratt & Whitney, we believe that powered flight has transformed – and will continue to transform – the world. That's wh...
...that meet the needs of clients and stakeholders.
Collaborate with cross-functional teams to ensure successful implementation of voice... ...Competitive Benefit Package
Paid Company Holidays, ...
...ensuring no impact to customer experience and demonstrating long term, mid-term and short-term forecast and capacity plans to business owners.
Reviewing complex financial information, business analysis, resource ...
...Overview
POSITION SUMMARY STATEMENT
This position is responsible for the incoming operational workforce management of Associate Services Call Center, Walkin and Records Support by ensuring that the right numbe...
Uniphore is one of the largest B2B AI-native companies-decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore...
...our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies or growing efficiency in their laboratories, we are here to support the...
Responsible for strategic planning of staffing requirements for multichannel environments across the organization. Ensure teams supported, achieve desired performance and budgetary objectives derived from understood business drivers and customer need...
