Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and part...
Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and part...
Are you naturally curious So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autono...
...that meet the needs of clients and stakeholders.
Collaborate with cross-functional teams to ensure successful implementation of voice... ...Competitive Benefit Package
Paid Company Holidays, ...
The Senior Manager of the Contact Center is a key leadership role responsible for overseeing and managing the daily operations of the Contact Center department. This role involves strategic planning, team...
Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and part...
Qualifications
. Minimum of 1 to 5 years of Call Center experience
. Any Bachelors degree required
. Excellent interpersonal and communication skills, business acumen, the ability to adapt to change and experience in contact center tools.
...
...optimize the 24.7 Operations & team
p.) Should be able to demonstrate how would you handle a severity 1 outage within the timeline.
q.) Should have project management capabilities to complete major projects wi...
...Basic Function
This role is primarily responsible for Design, Engineering and operations of EXL's Global Contact Center Technology that are built on heterogeneous platforms consist of Cloud contact center- Amazon...
...Apply Position: Resource Planner
Location: Pune – Work from office
Role and Key Responsibilities
Work with Partner/Client workforce management team and operations to create, update and maintain sta...
