votre rôle
Lead a Team of Technical Resources to perform 24x 7 Operations on assigned customer accounts
Ensure service deliverables as per defined scope & SLA's
Drive Customer Service Management
votre rôle
Major & Critical Incident Management
Participating in Build Projects
Supporting Run Projects
Change & Operational Chaneg Management
Coordinating with OEM \ Vendor \ Third Party and working on reslution of issues
ens...
votre rôle
Maintain and Manage Operations of State Datacenter along with all project deliverables like SLA, Resource Management etc..
Key Spoc for:
· Project Mangement
· Major and Critical Incident with respect to SDC servi...
votre rôle
We’re searching for a talented and passionate Senior Engineer having experience on Enterprise Backup and Storage to join our CoE – Managed IT Services , which is responsible for remotely managing, securing and supporting Cloud...
...RCA’s, documentation, Knowledge Bank
experience in handling of Project Implementation
Knowledge on NMS & troubleshooting tools (PRIME/SOLARWINDS/DNAC etc.)
Understanding of ITIL & best practices.
le plus de l'...
votre rôle
Service Requests,
Low / Medium severity incidents,
Regular operational activities like config backup , low /no impact patch & release Management.
Documentation and Reporting.
Co-ordination with Third parties, Telcos, Ven...
votre rôle
The Process Champion should own the process being worked on by the project team and is ultimately responsible for the success of that team.
Manage process including coordination, review and closure.
Manage the analysis, sele...
votre rôle
Monitor and respond to network incidents, Alarms ( proactive or re-active)
Preparing reports, documentation related operations, monitoring & network utilities.
Punctual, hardworking & good team member. Ready to work in shift
...
votre rôle
Act as technical expert on datacenter networking and security technologies
Perform analysis and diagnosis of complex networking and security problems
Deploy and support multi-vendor network & security solutions
Deploy and ...
