...process gaps (ITSM/ITIL) and cultural challenges
Provide on-going technical assistance, handling incident tickets on a priority basis,... ...Preferable if Spoon Job knowledge
BMC Helix ...
Do
Job Description:
As a cross functions lead, you should act as a Single point ofcontact for the execution of ITIL Processes like incident management,problem management, change management, etc. designed for a singleCustomer or as per SIAM f...
Company Description JAGSAR Learning's Department.
A Global Enterprise Learning Solutions Company with over a decade of dedicated Experienced Professionals.
Job Description
Develop training skills and method during training corporate train...
...activities like config backup , low /no impact patch & release Management.
Documentation and Reporting.
Co-ordination with Third parties... ...appropriate , participate or extend suppor...
Roles and Responsibilities : Good Knowledge in Print and Scan Services
Good To Have Skills Wintel
Must To Have Skills Manage Print Solution
Role Description :
Troubleshooting complex issues for secured prinitng solutions like Equitrac...
Relevant technologies & Tools
· Understanding of network requirements for Unified Communications solutions
· Functional knowledge of cloud service delivery models (IaaS, PaaS, SaaS)
· Working knowledge of ITSM ticketing tools
· Superior Writi...
Job Description
. Candidates must have exposure to most of the technologies listed below:
. Microsoft Azure (WVD, AAD, Intune), Windows 11,10 & 7
. MS SCCM - good to have
. Usage of Productivity applications such as Office 365 (Outlook, W...
Job Description :Notice Period : Immediate - 15 Days Job Description : - A total experience of 5 - 7 years in Administering BMC ITSM versions : 2020.XX & onwards - ITIL V3/ V4 Foundation certification - Knowledge of help desk operations and fundament...
...customer handling skills
Excellent communication and interpersonal skils
Positions will require to work in rotational shifts to support 24 * 7 operations /project assigments
Quick learner
le plus de l'off...
