votre rôle
Manage Escalation process, including coordination of the meetings, review of escalation file content and closure.
Manage the analysis, selection and assignment of escalated, critical and flagged accounts on a global basis.
E...
<span>votre rôle
Lead a Team of Technical Resources to perform 24x 7 </span><b>Operations </b><span>on assigned customer accounts
Ensure service deliverables as per defined scope & SLA's
Drive Customer Service </span><b>Management </b...
votre rôle
The primary focus of the Cloud Solutions Architect role at Orange Business Services is presales on cloud solutions and supporting the local sales and business development team. The role is Asia-Pacific and will provide for Singapore...
...<span>Virtualization platform.
~ Inquisitive to gather relevant information if the issue is business critical
~ Identify opportunities for </span><b>improvement </b><span>
~ Providing a Single Point of Contact (SPOC) for assistance with...
votre rôle
Maintain and Manage Operations of State Datacenter along with all project deliverables like SLA, Resource Management etc..
Key Spoc for:
· Project Mangement
· Major and Critical Incident with respect to SDC servi...
votre rôle
Ensure High availability of customers’ IT Infrastructure
Perform Incident, Problem & Change Management using assigned Tools
Ensure compliance to agreed SOW’s
Handle Technical Escalations received from Customer
Understan...
votre rôle
The Process Champion should own the process being worked on by the project team and is ultimately responsible for the success of that team.
Manage process including coordination, review and closure.
Manage the analysis, sele...
...<span>savings
Good Communication skills and ability to coordinate with global stakeholders
Vendor coordination & management
le plus de </span><b>l'</b><span>offre
The Voice & Video Technical Analyst is responsible for ensuri...
<span>votre rôle
</span><b>Manage </b><span>LEVEL 1 support for Security Infra
Must have HANDS-On experience on Check point, CISCO IPS, PALO ALTO.
Knowledge of Antivirus Solution.
votre profil
Manage LEVEL 1 support for Securit...
votre rôle
Monitor and respond to network incidents, Alarms ( proactive or re-active)
Preparing reports, documentation related operations, monitoring & network utilities.
Punctual, hardworking & good team member. Ready to work in shift
...
