Area of Responsibility
Expert in Service and incident management with tools like ServiceNow
Independently monitor and report O peration KPIs and report them via Dashboards
Good to have exposure in setting up operational s via tools
Exp...
...identifying bugs, with BA and Leads prioritizing the m,
Deep knowledge of quality assurance terminology, methods, and tools
Superb computer skills, including database management
Excellent analytical, proble...
...understanding of Object-Oriented principles, data structures, algorithms, and design patterns
Must have knowl edge on application server, web server, database server and Cloud (Preferably AWS)
Strong experience...
...business stakeholders.
Monitoring project schedul es and budgets to ensure timely and within-budget delivery.
Providing guidance and mentoring to team members on technical and proj ect-related matters.
Main...
Area of Responsibility
Expert in Service and incident management with tools like ServiceNow
Independently monitor and report O peration KPIs and report them via Dashboards
Good to have exposure in setting up operational s via tools
Exp...
...progressive experience as a quality engineer, pr eferably within a high growth product tech environment.Deep knowledge in QA tools like JIRA, X-ray, ITSM.Deep knowledge in Bug P rioritization, severity and backlogs....
...new and existing IT systems.Actively involve and contribute to application roadmaps targeting innovation and c ustomer experience.Conduct... ...organizational success, and supports others who...
Role : Quality Analyst , SME , Process Trainer L3 Support
Exp : 3 TO 5yrs ( Should have international Exp )
Skills : Customer Service , Customer Specialist , Quality Analyst , call Audit , Call Monitering , Subject matter Expert , Process ...
...looking for a smart, dynamic, super-confident and proactive customer
success manager who will focus on establishing and expanding relations with... ...in this role:
...
...hospitality, tourism, or a related field is preferred.
• Proven experience in a B2B and B2C customer support role, preferably in the hotel or travel industry.
• Strong knowledge of hotel reservations systems and...
