Area of Responsibility
Expert in Service and incident management with tools like ServiceNow
Independently monitor and report O peration KPIs and report them via Dashboards
Good to have exposure in setting up operational s via tools
Exp...
...on key performance indicators and provide feedback.
Root cause analysis of escalation and SLA misses.
Attend change meetings and manage change communication to production teams.
Performance appraisal and no...
...Video call Discussion with TA Expert.
Video call Discussion with Customer Experience Director.
Video call Discussion/IN person with Country CEO
Video call Discussion with HRBP.
Your team
Customer Experience Te...
...As an Operations Associate Intern within our Expert Insights Network Team at 1Expert, you will play a crucial role in facilitating the... ...Pursuing or recently completed a bachelor s degree...
...deliver on service targets;
Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers;
Good understanding of Vodafone products, services, systems, policie...
At Cambium Retail Private Limited, we count on the customer service department to interact professionally with our valued customers when they... ...reputation for exceptional customer service.
Objecti...
At Cambium Retail Private Limited, we count on the customer service department to interact professionally with our valued customers when they have questions or concerns. We’re looking for a highly skilled customer service representative to join our t...
Area of Responsibility
Expert in Service and incident management with tools like ServiceNow
Independently monitor and report O peration KPIs and report them via Dashboards
Good to have exposure in setting up operational s via tools
Exp...
