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Operations Expert


Tata Group


Location

Pune | India


Job description

Area of Responsibility
Expert in Service and incident management with tools like ServiceNow
Independently monitor and report O peration KPIs and report them via Dashboards
Good to have exposure in setting up operational s via tools
Experience working with Agile Ecosystem - Principles, timeboxing, roles and ceremonies
Lead Technical discussions with customers to find the best po ssible solutions.
Focus on reducing technical debts that will turn to a blocker in future sprints
Ensure the application metrics are continuously measured and continuous improvement areas are identified, and action plans defined
Provide detailed updates on s tatus, impediments, risks, and issues when required
Provide adequate software solutions following best software development practi ces
Identify risks and provide relevant solutions to complex problems and on-time delivery
Work to ensure end users receive high quality, high performance, and useful solutions
Familiar with agile methodologies and have prior experience working with agile te ams using Scrum/Kanban
Proficiency in Software Development best practices - Secure coding standards, Unit testing frameworks, Code coverage, Quality gates.Knowledge / Experience
6 to 9 years of experience in IT with a minimum of 4 years' experience as a ha nds-on full stack web developer, developing end to end Web application which includes Angular frontend, Java, and PostgreSQL (or MySQL) backend.
Expert in developing Angular based front end (preferably version 15 or above) and Java based API/Microservices (Java version preferably 8 or above, good to know Java 17)
Good knowledge on AWS ECS
Expert in developing applications using Microserv ice architecture
Experience in WebAPI/Rest API development integrating to frontend
Authentication and Authorization principles u sing Oauth2 or M2M
Experience with API Documentation - OpenAPI
Experience on TDD approach using Junit.
Experience working with Agile Ecosystem - Principles, timeboxing, roles and ceremoniesCompetences
Customer Centricity - Ensures the delivery of excep tional customer service - EXPERT
Business Acumen - Applies appropriate strategic logic to decisions and initiatives in one's area - PROFICIENT
Decision Making - Identifies and analyses information to make decisions and solve problems - EXPERT
Innovation - Be Innovative and identify areas of improvement and suggest modern solution like AI where necessary - EXPERT
Quality - Quality d riven rather than task driven approach - EXPERT
Teamwork & Collaboration - Fosters a sense of teamwork, leverages differences, an d facilitates the effective interaction and contribution of others to achieve goals - EXPERT
Lead Courageously - Takes personal a nd organizational risks to do what is right and achieve organizational success, and supports others who do so - PROFICIENT
Develo ping & Managing Relationships - Develops and maintains constructive, open, and honest relationships with others - PROFICIENT
Exec ution Excellence - Plans, executes, and improves work processes to ensure achievement of business goals - EXPERT
Drive for Result s - Demonstrates and fosters a sense of urgency and strong commitment to achieving goals - EXPERT


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