....
Partnering with Vendor teams in terms of triage, enhancements, and upgrades
Diagnose and troubleshoot complex issues between carriers and localized telephony equipment, including managing communication regar...
Job Details
You will play a crucial role in designing, developing, and optimizing our call center operations using Amazon Connect. You will collaborate closely with cross-functional teams to ensure that our customer interact...
...transformation , identifying and implementing digital transformation projects using design thinking - Presenting solutions using powerful storytelling and value creation - Working with multi-functional teams create ...
...day.
We continue to invest in our digital strategy, design, cloud engineering, data, and enterprise AI capabilities required to bring... ....
Overview:
We are looking for an expert C...
..., Quality Assurance (QA)
This position is integral to the Customer Service Organization (CSO) team
This individual will play a critical... ...to the Director, Contact Center Performance...
...UCCE/UCCH/CVP platforms
Should have strong verbal & written communication skills
CCNP Voice certification is added advantage.
Sound understanding of end to end VOIP Telephony Architecture ' AND develop LAN ...
...Should be having work experience on CUCM/UCCE/UCCH/CVP platforms
Should have strong verbal & written communication skills
CCNP-Voice certification is added advantage.
Sound understanding of end to end VOIP ...
...administration in servers and network infra.
. Knowledge in Cloud Infra services and contact center management.
. Strong communication skills... ...business relationship management
....
...completion of project activities.
Review Electrical, Mechanical technical submittals.
Driving the L1- L5 commissioning process for MEP&F systems.
Lead Factory Witness Testing (FWT) for Owner-furnished equipment.
Per...
...Apply Position: Resource Planner
Location: Pune – Work from office
Role and Key Responsibilities
Work with Partner/Client workforce management team and operations to create, update and maintain sta...
