Job Description
What you’ll do
The Senior Customer Care Advisor interacts directly with Vodafone customers (via telephone, email and self-serve), and assists with their requests, transaction demands and complaints received into all channels ...
As a NOC engineer we require you to be an expert in the management and monitoring of a
network from any centralized location. Our technical NOC team is composed of skilled IT &
NOC engineers. They watch the IT environment, and ensure that the up...
Responsibilities
Coordination/Follow up with internal stakeholders and collect required inputs for NOC application.
Preparation of application with supporting documents for obtaining MOD NOC as per Guideline/GSR released by concerned authoriti...
...appraised of progress)
# Individual should effectively multi task and also is responsible for queue management.
Desired Profile
# B.E./B.Tech Degree holder, with atleast training completed for CCNA. CCNA cer...
...respond and escalate accordingly.
6. Clear communicator (both written and verbal).
7. Provided technical support for operational administration, Directory Services, servers, and TCP/IP networks.
8. VPN Troubleshooti...
...currently seeking a candidate with extensive experience in managing Global Shared Services, understanding customer needs, developing new delivery models and service offerings, and implementing pricing models to bene...
...deliver on service targets;
Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers;
Good understanding of Vodafone products, services, systems, policie...
...Description
~1-3 years of experience in Transmission NOC service delivery and configuration management.
~ Manage 24X7 Service delivery & escalation support... ...guide...
...read/write capabilities in English
~ Experienced in multinational environments
~ Background expertise in the field of server, administration
~ At least 3 years of experience in DC virtualisation and Windows Se...
