So basically we have new process (Vodafone Qatar Process) that we have to start from Jan and the process is pure customer support and 24*7 shift + 5 days working with 2 rotation off.
Interview mode : Walk-In/Virtual
Pl...
Job Description
What you’ll do
The Senior Customer Care Advisor interacts directly with Vodafone customers (via telephone, email and self-serve), and assists with their requests, transaction demands and complaints received into all channels ...
...delivering business outcomes for Vodafone.
Role title: Business Continuity
Key-responsibilities
Support the Business Continuity... ...innovation change processes to strengthen ...
...deliver on service targets;
Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers;
Good understanding of Vodafone products, services, systems, policie...
...understanding of established concepts and procedures in delivering support and customer satisfaction and provides exceptional customer service whilst adhering to Vodafones standards and policies. Typically reports t...
What You'll Do
The Cyber Security Authority delivers cyber security activities, aligning global cyber security risk reduction with local market business and technology priorities and in line with the global cyber security strategy to be implement...
...technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business... ...cloud solutions such as SCM, Ariba and Fieldglass. ...
...read/write capabilities in English
~ Experienced in multinational environments
~ Background expertise in the field of server, administration
~ At least 3 years of experience in DC virtualisation and Windows Se...
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