...Request details, allocating categorization and prioritization codes Keep users informed about their Incidents status at agreed intervals Associate Incidents with other records (i.e. Incidents, Changes, Problems, Kno...
...Request details, allocating categorization and prioritization codes Keep users informed about their Incidents status at agreed intervals Associate Incidents with other records (i.e. Incidents, Changes, Problems, Kno...
...JOB DESCRIPTION :
The Lead Analyst has overall accountability for the technology work (System Analysis, Configuration, and Quality Assurance) of Alight’s proprietary benefits system for a single service/product l...
...operates in the information-technology-and-services industry.
Role and Responsibilities
We are seeking an analyst to join our Service Desk team. The ideal candidate will have:
~ A B.Tech./B.E. degree in Comp...
...education post High school (B.Sc. or BCA or Diploma) 1-2 Years of working experience in Information Technology Preferred Certification in ITIL/MSCE/MSCA/CCNA or RHCE. Preferably 1-2
Qualification
B-Tech
Skill (Primary)
Qualit...
...Job Description:
Role Overview: The Service Desk Analyst is the first point of contact for the users who contacts our CPS Service... ...to think around problems and come up with creative ...
...Role Description
This is a full-time on-site role for a Service Desk Engineer located in Noida. The Service Desk Engineer will be... ...Service Desk Engineer will also be responsible for...
...fulfill access requests, service requests and incidents in Service Desk.
Create and maintain knowledgebase articles in Service Desk.... ...customers over email, phone, instant messaging, a...
