Location
Noida | India
Job description
Company Overview
Vimerse Infotech operates in the information-technology-and-services industry.
Role and Responsibilities
We are seeking an analyst to join our Service Desk team. The ideal candidate will have:
- A B.Tech./B.E. degree in Computer Science or related field
- 6 months to 1 year of experience in Service Desk
- Good communication skills and ability to handle Service Desk-related queries
- Proficiency in Windows, ServiceNow, Active Directory, and O365
- A notice period of not more than 1 month
In addition, we are also seeking a Senior Analyst, who should have:
- A B.Tech./B.E. degree in Computer Science or any graduate qualification
- 2+ years of experience in Service Desk
- Experience in L2 support and good knowledge of Service Desk-related queries
- Proficiency in Windows, ServiceNow, Active Directory, and O365
- A notice period of not more than 1 month
Additionally, we are seeking an Assistant Manager with the following qualifications:
- 5-7 years of experience in a Service Desk environment
- At least 1-2 years of experience leading a team
- Excellent communication skills
Candidate Qualifications The following qualifications are mandatory for all positions:
- Excellent communication skills
- Proficiency in Windows, ServiceNow, Active Directory, and O365
Required Skills Analyst and Senior Analyst positions require proficiency in Windows troubleshooting, while an Assistant Manager should have experience in managing teams.
Skills: service now,service desk,team leader,l2 support,active directory,o365,window troubleshoot
Job tags
Salary
