Overview
The role of a Voice Process professional is crucial for our organization as it directly impacts customer satisfaction and the overall efficiency of our operations. This role involves handling incoming and outgoing customer calls, resolvi...
Job Summary:
We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a...
Conduct Voice & Accent Training:
Develop and deliver Voice & Accent training programs to enhance the communication skills of the team.
Evaluate and analyze call quality to identify areas for improvement.
Soft Skills Training:
Design and implement sof...
...24-hour on call support if required)
What you will do!
Handling of incidents, service requests, and queries (mostly 2nd and 3rd Line support) and provide the resolution within the SLAs.
24-hour on-call supp...
Job Summary:
We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a h...
Quality Analyst (BPO)
➖✅➖
Min 1 year exp in same
Call audit exp
Noida sector 59
Salary 30k-40k
Monitor calls: Assess agent performance, monitor trends, and analyze competitor call centers
Formulate and verify call center process c...
Email Support for Domestic & international Clients
Job Title : Customer Service Executive Non Voice Email Chat Process
Skills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Cal...
...Service Executive Non Voice Email Chat Process
Skills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Custo...
...Job Summary:
We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Servic...
...Research required information using available resources
• Manage and resolve customer complaints
• Provide customers with product and service information
• Should be able to collect payment over call.
• Should be aw...
