...Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.
Responsibilities incl...
Hiring for Incident Manager
Exp - 7 to 10 years
Location- Noida (Hybrid)
Notice period - Immediate to 15 days
Role Purpose-
Act in the role... ...teams
Provide focus for the meetings in order to maxim...
...the reference material to the process executionstaff from various technical domains on their specific responsibilities, records... ...accomplish objectivesvi) Supervisory skills and the abili...
Min 1-2 years of relevant experience in a technical support role.
• Working Knowledge of Operating Systems such as Windows 7 & 10 • Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications
...
...- ITIL V4 CertificationJob Description - ServiceNow Functional Consultants have expertise in the technology environment of ServiceNow. They... ...and realization, as well as testing, deployme...
Job Description (Posting).
1. The CIM/PM is tasked with responding to all escalations from Tier 1, triaging incidents, managingincidents through service restoration and recovery, and engaging all Provider and other third party resources as needed ...
...- ITIL V4 CertificationJob Description - ServiceNow Functional Consultants have expertise in the technology environment of ServiceNow. They... ...and realization, as well as testing, deployme...
...The ideal candidate will possess hands-on experience in managing incidents and incident communications for cloud-based solutions, coupled with a strong grasp of ITIL processes, notably Change and Problem management....
...To analyze the assigned PSorCI (production supportorcontinuous improvement) incidents and propose solutions (2.) To design and develop the... ...deploy them in client environment for successf...
...of Record producers to create Incident and Problem.
Update sets to move customization from Dev. to Production Instance.
Workflow editor to design workflow of various modules and for triggering of various event...
