...Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.
Responsibilities incl...
...technical support issues across the lines of business to ensure systems availability to the customer.
Support the timely delivery of IT Provision ,Incident handling, Service Requests and Change Management by the ...
Problem Management:
Carry out regular trend analysis incident data sets to identify errors.
Manage the full life cycle of problem records.
Deliver double digit reductions to incident volumes for supported accounts.
Use ITOA tools to understand actual...
Problem Management:
Carry out regular trend analysis incident data sets to identify errors.
Manage the full life cycle of problem records.... ...and communicate technical recommendations with supporti...
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About the company:...
We at AMK are looking for IT Infrastructure Manager
Experience - 8+ years
Skills Required - Team Handling
Change , Problem and Incident management
Immediate joiners required
Skills: change ...
...To analyze the assigned PSorCI (production supportorcontinuous improvement) incidents and propose solutions (2.) To design and develop the... ...deploy them in client environment for successf...
We are hiring for SCCM L3
•Microsoft SCCM 2012 Administration knowledge
•Expertise in SCCM deployment of Packages and applications
•Worked on SCCM patching for Clients and Servers
•Monitoring applications for managed users ...
...Forms and Workflows.
Knowledge of SharePoint Designer Workflows.
Effective and clear communication.
Experience in production support particularly in finance domain is preferred. Domain knowledge is preferab...
...resilient, and sustainable.
Job Overview:
As an Incident Manager (IM) in their dynamic IT team, you will play a crucial role in... ...proposed changes, assessing impacts, potential ...
