...new Hyderabad office. Join us in India's beautiful 'City of Pearls' and bring your ambition to life.
As our new Customer Service Trainer & Quality Analyst you'll have the opportunity to:
Define our success...
...and people management.
You will lead the daily operations of the Social Digital Service Delivery team which encompasses our social support and social escalation channels and provide leadership and mentoring to a ...
...Email/chat
Role - Agent
Language - only English
Tier - Technical troubling shooting agent
Responsibilities -
- 1 year of minimum... ...DV360/ Campaign manager/Google Adds Etc
...
...driving market growth and penetration of Pharmaceutical and Biotech accounts, in a committed manner.
Develops technical and market expertise on products and applications, using this knowledge ...
...To support operational tasks and activities and develop P&O processes aligned with global P &O strategy, principles and guidelines to a dedicated client group, supporting the implementation of processes / services /...
...Role Purpose
To lead, coach and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day to day performance of the customer support operation for th...
Description
About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver excepti...
...Reservation agents provide booking and reservation services to customers. Reservation Agent Responsibilities:
1)Assisting and advising customers who may be choosing from a variety of travel op...
...Services
Answering both general/specific customer questions about the companys products/... ...are the typical duties of help desk support teams in SaaS and tech compan...
...Forecasting customer contacts across multiple regions and channels
Monitoring and Reporting on; Performance, Plan v Actual, Contact Trends and Schedule Adherence
Manage and Own short Medium term forecasts
S...
