Dazn
Location
Secunderabad | India
Job description
Welcome to DAZN, the world's leading live OTT sports service. Disrupting an industry isn't easy! DAZN is playing more hours of live sport than any other company anywhere in the world! As we bring new ideas to market and evolve our product, it's essential that we execute to a high standard in Customer Services and evolve our model in service to looking after our fans.
You will have experience of creating training content and programs to ensure agent readiness. This includes the design and delivery of product and soft skills training, aligned with best practices of instructional design and learning theories. You will play a key role working across markets and driving a global standard of training.
This role will be based in our brand new Hyderabad office. Join us in India's beautiful 'City of Pearls' and bring your ambition to life.
As our new Customer Service Trainer & Quality Analyst you'll have the opportunity to:
You'll be set up for success if you have:
At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.
Note: Candidates who can join immediately or within 15 days preferred.
Job tags
Salary