Role and Key Responsibilities:
Handling customers queries on webchat, email, and on social media.
Respond to customer query in a timely and accurate way via voice, email and chat.
Maintain accurate customer records.
Identify customer needs an...
...Job Description
Career Opportunities
Position
Associate - Customer Care
No. of Positions
1
Department
Operations
Function
Customer Care
Location
Gurgaon...
Role and Key Responsibilities:
Handling customers queries on webchat, email, and on social media.
Respond to customer query in a timely and accurate way via voice, email and chat.
Maintain accurate customer records.
Identify customer needs an...
The Customer Support Lead is expected to manage a team of 8-10 support agents with 2-4 years of experience. They are responsible for team management, operations management, and peer team coordination. The candidate should be...
...improve agent coaching and feedback, and overall customer satisfaction.
Role Description
This is a contract role for a Telesales Specialist. The Telesales Specialist will be responsible for selling Enthu.AI'...
...We are looking to hire a Bilingual (English/French) Service Desk Representative to join our growing company for a full time employment... ...)
You will be the first point of contact for ...
...hospitality, tourism, or a related field is preferred.
• Proven experience in a B2B and B2C customer support role, preferably in the hotel or travel industry.
• Strong knowledge of hotel reservations systems and...
...People looking for customer care specialist,customer support representative,customer relations representative,call center representative,bpo executive,desktop support technician,front desk agent,guest serv...
...Services
Answering both general/specific customer questions about the companys products/... ...are the typical duties of help desk support teams in SaaS and tech compan...
Secunderabad
Fruges IT Services India Private Ltd
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