...serving as the voice of the client to make our product better Responsibilities
Maintain and respond to support/task tickets in Ontics help desk system
Responsible for owning a wide variety of client requests ...
MAIN DUTIES
The Technical Support Specialist responds to routine telephone inquiries of employees
and provides support for first call resolution.
Monitor and assign all incoming service incidents and service reque...
...Information Technology or related field
Proven experience in technical support or customer service role
Proficiency in using help desk software and remote support tools
Strong analytical and problemsolving ...
...The general role for the System Administrator includes IT troubleshooting and managing enterprise-level IT infrastructure, along with some user support responsibilities
It shall be noted that LIN SCAN has Subsidi...
...implementation of BOP (Best Operating Practices)
Establish communication link with other zones relative to technical and support environment
Manage small Service desk related projects.
Key Skills
Hands on...
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer... ...teams
Assist in training junior Customer Suppor...
...education post High school (B.Sc. or BCA or Diploma) 1-2 Years of working experience in Information Technology Preferred Certification in ITIL/MSCE/MSCA/CCNA or RHCE. Preferably 1-2
Qualification
B-Tech
Skill (Primary)
Qualit...
...Job Description:
Role Overview: The Service Desk Analyst is the first point of contact for the users who contacts our CPS Service... ...to think around problems and come up with creative ...
...Role Description
This is a full-time on-site role for a Service Desk Engineer located in Noida. The Service Desk Engineer will be... ...Service Desk Engineer will also be responsible for...
