Network Operations Lead Roles and Responsibilities: The role requires a flexible, senior/lead engineer who can manage multiple work streams in a fast paced enterprise environment. Manage the P1/P2 MIM bridges and handle customer escalations. Should b...
...is a plus: real-time systems, event-driven systems, data engineering, audio processing, machine learning, natural language processing, speech recognition.
Your development responsibilities will be primarily in three...
...Job Function: Services Engineering
Short Description
Skills and Competencies:
Good knowledge of VOIP protocols such as SIP and H.323 (Architecture, Signaling and call flow)
Good understanding of RTP/SRTP ...
...Coordinates Knowledge Managers, Escalation Managers, and Incident Managers and makes sure they are aligned
• Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activit...
...MCP. - Pulse and MI knowledge on Genesys.- Looking for Genesys Cloud Consultants- Need to have an understanding of configuring Genesys... ...PureCloud, PureCloud BYOC Cloud- Exp on developing...
...protocols like SIP, H.323
Experience on VOIP, Dialer, ACD , IVR, SBC
Exposure and understanding of video conferencing, IM, Voicemail, DID, carriers, knowledge of VOIP and SIP.
Knowledge of UCaaS, CPaaS platform, clo...
...creating database schemas that represent and support business processes.
Implementing automated testing platforms and unit tests (e.g. Jest).
Proficient understanding of code versioning tools, such as Git.
...
Strong hands-on experience on Session Border Controllers.
Good knowledge of VOIP protocols such as SIP and H.323 (Architecture, Signaling and call flow)
Good understanding of RTP/SRTP etc.
Administration and Maintenance of Session Border Co...
...increase customer base.
Understanding product strategy market trend for allotted territory.
Identify and maintain rapport with key persons in major customer organizations.
Preparing and maintaining customer...
