...Job Title: Team Leader - Operations
Job Overview:
We are seeking an experienced and dedicated professional to join our team as a Team Leader for Call Center and Back Office Operations. The ideal candidat...
This position establishes objectives and guidelines for efficient and high-quality services. Liaises with product line management, handles escalated client problems, and makes changes to Customer Service policies to ensure improvement and effectiven...
...Job Title: Soft Skills Trainer - Call Center/Back Office Operations
Job Overview:
We are seeking a dynamic and experienced Soft Skills Trainer to join our team and play a key role in enhancing the communicatio...
...treatment and related services, and seamless healthcare services for patients.
Role Description
This full-time, on-site Receptionist role is located at our Pune center. The Receptionist will be responsible...
..., Quality Assurance (QA)
This position is integral to the Customer Service Organization (CSO) team
This individual will play a critical... ...to the Director, Contact Center Performance...
...Coordinates Knowledge Managers, Escalation Managers, and Incident Managers and makes sure they are aligned
• Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activit...
Review of business process and ensure compliance of accounting SOPs
Coordination with Service division to ensure standardization of accounting and tax position.
Vendor Management- ensure payment within th...
Oracle Global Service Center (GSC) is a unit within oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. It is an offshore Hub that will cater to...
...Apply Position: Resource Planner
Location: Pune – Work from office
Role and Key Responsibilities
Work with Partner/Client workforce management team and operations to create, update and maintain sta...