...Objects, ROQL
Integration leveraging SOAP/REST APIs in the context of Oracle Service Cloud (RightNow CX); also using Connect PHP API, File Manager, Process Designer.
Extending, customizing, and developing OSC ...
...solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail... ...requirements.
Manage shift bidding and r...
..., FMLA, GDPR, etc.
~ Experience working in global projects with resources spanning multiple time zones and support from contingent workers
Our Benefits
To help you stay energized, engaged and inspired, we ...
...and escalate issues appropriately while ensuring timely responses.
Strive for the best in class customer satisfaction (CSAT).
Support customers across multiple channels (Voice, Email, Chat) and verify informat...
...Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists ...
..., FMLA, GDPR, etc.
~ Experience working in global projects with resources spanning multiple time zones and support from contingent workers
Our benefits
To help you stay energized, engaged and inspired...
...tier 3 cities. The Calling Agent should have excellent communication skills, be comfortable making cold calls, and have experience in customer service or Make outbound calls to potential clients in tier 2 and tier 3...
Role Title :- Contact Centre Agent Reports To :- Team Leader Business Group :- Emaar Properties Location :- Emaar Contact Center Office WHAT YOU WILL DO The Contact Centre Agent - is responsible for handling calls/emails/ chats of multiple domains b...
...Knowledge of SNMP especially version 3
~Experience on PowerShell and Python scripting
~Knowledge of IP, TCP, UDP, Firewalling (especially host based firewall)
~Good knowledge on installing, managing, and upgradin...
...configure and maintain end to end contact centre using Amazon Connect and AWS services. Help design and develop features that are not off-the-shelf available with Amazon Connect and required by clients, like customi...
