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Location

Gurgaon | India

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Job description

"Job Summary:

We are seeking a highly motivated and enthusiastic Calling Agent to join our team. The ideal candidate will be responsible for making outbound calls to potential clients in tier 2 and tier 3 cities. The Calling Agent should have excellent communication skills, be comfortable making cold calls, and have experience in customer service or telemarketing.

Responsibilities:

- Make outbound calls to potential clients in tier 2 and tier 3 cities

- Understand the client problem and if relevant follow up with the expert to take it forward

- Follow scripts and call guides provided by the Market Research team

- Ensure that all calls are recorded and documented accurately

- Provide exceptional customer service to potential clients

- Meet or exceed daily and weekly call targets

- Follow-up on leads and appointments generated through outbound calls

- Participate in training and coaching sessions to improve performance

Interested candidates can share their CVs on +919205005842"

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Job tags

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Salary