o Logging user calls and issue trouble tickets
o Assigning severity level to each call as per the definition given below.
o Tracking each call to resolution by follow up / Escalating calls, if necessary
o Generating call reports & analyzing ...
...<span>wire cutters, and screwdrivers to assemble and install components onto the PCB
• Soldering components onto the PCB using a soldering </span><b>iron </b><span>or other equipment
• Testing the finished PCB to ensure proper function
...
...<span>Scope – It will cover the desktops, printers, laptops and workstations at all branches
List of deliverables –
</span><b>o </b><span> First level hardware support for the above Equipment's
o OS installation & configuratio...
