...update site documents.
Should update & refer knowledge database.
Fast adopt & Ready to learn latest in product, tools.
SLA management, certifications, Training attended ( technical & non-technical both )
...
...critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, man...
votre rôle
Lead a Team of Technical Resources to perform 24x 7 Operations on assigned customer accounts
Ensure service deliverables as per defined scope & SLA's
Drive Customer Service Management
Broad outline of the Role
~ Responsible for managing NLD ISP and OSP operation.
~ Should be familiar with DWDM Optical Communication
~8-10 years of telecom experience in managing Core DWDM equipment and OSP operations in field.
~ Experienc...
...Key Responsibilities
Ensure processes are geared to meet the customer experience during installation and service recovery of wireline... ...Customer Focus Experience of field customer enga...
...Engineer/Diploma in Electronics/ Telecom with relvent required experince
CCNA certified
Certified in ITIL – Advantage
le plus de l'offre
Minimum of 3-4 years NOC related work experience OR field sup...
...preferred.
WFM Role:
- Interaction with Techs in the field to provide them with real-time support
- Checking status of services on account in diagnostic tools
- Good Knowledge of agent scheduling and on flo...
...We have an exciting opening for The Chief Operations Officer (COO) in Mumbai location
MUST: -
Looking for eastern and Southern market exposure
Regional Language -Tamil/Kannada/Malayalam/Telgue
Ready to re...
about the role
Monitor and respond to network incidents, Alarms ( proactive or re-active)
Preparing reports, documentation related operations, monitoring & network utilities.
Punctual, hardworking & good team member. Ready to work in shift...
