Roles & Responsibilities
. Attend calls assigned by Service Desk.
. Ensure calls are resolved within SLA
. Experience in assemble and de-assemble Desktop and Laptop computer hardware.
. Experience of various application installation and ...
Provide Telephone/remote/Physical support L1 to go physically to customer location if required Monitor Tickets & Escalations from the user /IT Support Baseline/Configuration of Desktop Laptop as per IT gu...
...Profile - Inside Sales Executive
(Enterprise Sales-B2B)
Salary- 20K to 25K
Location- Gurgaon
Experience - 1+ year
Job Brief
The motive is to drive maximum revenue from B2B Sales with key focus on top...
...Graduate, ITIL Certified
Experience in managing end to end service desk delivery
Managing call volume, ensure right resolution, agent... ..., software that employees use, and more. This...
Diagnose, troubleshoot, and repair devices. Provide recommendations for problem resolution
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
...
...hardware.
Requirements
Bachelor's degree in computer science, information technology, information systems, or similar.
At least 2... ...Solid knowledge of best practices in IT admini...
...Provide a centralized and a single point of contact for the agreed IT infrastructure management services
Develop and maintain Service Desk Operational Procedures and Processes
Monitor the Service Desk tool for...
...021. For more information, visit Amdocs atÂ
In one sentence
Provide support to Amdocs internal users for IT related support
What will your job look like?
Knowledge to support various Desktop ...
...of $4.3 billion in fiscal 2021. For more information, visit Amdocs at
In one sentence
Provide support to Amdocs internal users for IT related support
What will your job look like
Knowledge to support var...
...accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 b...
