...pleasant and courteous manner
Handles requests from guests, companies and travel agents via phone or other platforms.
Try to up sell the h igher category rooms Ensure that all the details are filled in the a...
...should have team building skill set. S/he would work with cross functional team within & outside organization (Digital Marketing, IT, Ops, U/W and majorly with vendors managing call center for the process). Candidat...
...inquiries from guests and potential customers. Assist guests in making reservations and provide information about room availability and hotel services.Manage booking closures, confirmations, and modifications. Guest...
...and escalate issues appropriately while ensuring timely responses.
Strive for the best in class customer satisfaction (CSAT).
Support customers across multiple channels (Voice, Email, Chat) and verify informat...
...Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists ...
Organization- Grand Hyatt Gurgaon
Summary
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expe...
...About the Call Center Representative Position
We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both ...
...a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem so...
Role Title :- Contact Centre Agent Reports To :- Team Leader Business Group :- Emaar Properties Location :- Emaar Contact Center Office WHAT YOU WILL DO The Contact Centre Agent - is responsible for handling calls/emails/ chats of multiple domains b...
...with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good probl...
