What you will do in your working day
Answering email enquiries via Zendesk
Answering phone calls and dealing with phone enquiries
Responding to live chat enquiries
The training you will be getting
Level 2 Customer Service Practitioner...
What you will do in your working day
Contacting account holders by phone and email gathering information required by the Safeguarding Officers to complete their investigation
Updating our CRM and relevant data bases
Liaison with Safeguardin...
What you will do in your working day
Duties and responsibilities:
Contribute directly towards our company business objective for active card holders through daily liaison with Account Managers and Sales Team ensuring that refer enquiries are r...