Shift Leader at Caffe Nero
At Caffe Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.
As ...
What you will do in your working day
Customer support
Daily communication with customers via email, social media and phone to answer questions, solve problems and listen to feedback
Manage orders and refunds using our e-commerce system
L...
What you will do in your working day
Taking and directing incoming calls.
Receiving and distributing incoming emails.
Taking dictation for job and project writeup.
Learning to manage the companies CRM system.
Arranging staff diaries. ...
