...artifacts on process, code, configuration and other changes
Stay up-to-date with industry best practices on agile ways of working and technical acumen
Identify, prioritize and drive continuous improvements to ...
...We are hiring for Voice/Non voice/ Email /Chat domestic and international process for BPO/customer support and Technical support associate.
Only Work from office Requirements: Candidate must be fluent with Engl...
...Description As a Network Engineer, you will play a key role in developing and enhancing the Qualys global network infrastructure. As an award-winning public SaaS Company, we want to build a high-performing team to ...
...customer is calling to solve an issue.
Voice based BPOs: Voice process job involves phone calling with customers either inbound telemarketing or outbound telemarketing. Non Voice BPOs : Non-voice process job invo...
...integration projects using a variety of data formats to integrate with TraceLink s software solutions.
Provide expertise, support, and mentoring in B2B integration tools and processes to team members, QA, Enginee...
Technical Support Associate
Server Support / Technical Support
B2B Voice Process
TOP MNC in Pune and Bangalore
*UG/ Graduates/ Drop-outs can apply
*Minimum 1+year documented Experience on Window server, AD, Exchange server, O365, DHCP,
DNS, Netw...
Responsibilities
. Perform Quality Audits on Voice / Chats / Web / email tickets
. Perform Root Cause Analysis and suggest corrective action
. Provide real time feedback to Agents
. Provide updates in quality huddles
. Participate in ...