...should have team building skill set. S/he would work with cross functional team within & outside organization (Digital Marketing, IT, Ops, U/W and majorly with vendors managing call center for the process). Candidat...
...Job Title: RTA Analyst (Real-Time Analyst)
Location: Gurgaon
Job Type: Full-Time
Reports To: Real-Time Analyst (RTA)
Job Summary:
The RTA Analyst, also known as a Real-Time Analyst Analyst, assists ...
French & English communication skills- B2 High and above
Minimum of 1 years' experience within a contact Centre environment as a Quality Analyst
Experience within customer services(Voice process)
Excellent leadership and communication skills...
...About the Call Center Representative Position
We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both ...
...and variance to Budget
Identify and highlight areas of improvement with respect to operational efficiencies and financial performance
Assist in the month-end close and month-end analysis.
Work with Operations to pro...
...meaning of Be Alight.
Learn more at careers.alight.com.
IT Test Analyst - Functional QA
The individual will be... ...involving contact center solutions including call cente...
...optimize the 24.7 Operations & team
p.) Should be able to demonstrate how would you handle a severity 1 outage within the timeline.
q.) Should have project management capabilities to complete major projects wi...
...meaning of Be Alight.
Learn more at careers.alight.com.
IT Test Analyst - Functional QA
The individual will be... ...working knowledge of any Relational Database and DB Que...
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, comp...
...with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
IT Test Analyst - Functional QA
The individual will be involved in the foll...