...Participates in the employee performance appraisal process.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person....
...About The Role
OSTTRA, India
The Role: Associate Director - IT Service Operations
The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Techno...
...Objectives and Major Responsibilities :- Good understanding of the IT Infrastructure, policies, practices, and implementation of next... ...the overall Company's strategy.- Proficient at tech...
...Graduate, ITIL Certified
Experience in managing end to end service desk delivery
Managing call volume, ensure right resolution, agent... ..., software that employees use, and more. This...
...Provide a centralized and a single point of contact for the agreed IT infrastructure management services
Develop and maintain Service Desk Operational Procedures and Processes
Monitor the Service Desk tool for...
...outsourced contracts in order to securely deliver IT end users Services according to the specifications agreed with Business and IT organization... ...engineers, systems administrators, and o...
...Critsit process to resolve the incident in a timely manner.
~ Log and triage incidents.
~ Coordinate with resolver groups vendors/carriers.
~ Troubleshoot the escalated incident / problem and refer / esc...
...thinking? If you look for efficient means to get things done then we have the perfect role for you.
We are recruiting a support service desk specialist to support our contact centres and operations around the wor...
...A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
What...
...timely manner.
• Performs all duties at the Front Desk as necessary.
• Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
• Complies with loss prevention policies...
