Mandatory Skills:
~3 years of total experience with at least 1 year in core US Health and Welfare Domain.
~ Educational requirement – Graduation (No technical degree ).
~ Knowledge of the US Health domain.
~ Good analytical and communication...
...interdepartmental committees.
Presentations and meetings to other departments regarding issues related to CAC.
Provide assistance to other supervisors and their teams within the department: 10%
Provide back-...
...and escalate issues appropriately while ensuring timely responses.
Strive for the best in class customer satisfaction (CSAT).
Support customers across multiple channels (Voice, Email, Chat) and verify informat...
French & English communication skills- B2 High and above
Minimum of 1 years' experience within a contact Centre environment as a Quality Analyst
Experience within customer services(Voice process)
Excellent leadership and communication skills...
...About the Call Center Representative Position
We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both ...
PA - Voice - BFS034003
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companie...
French & English communication skills- B2 High and above
Minimum of 1 years’ experience within a contact Centre environment as a Quality Analyst
Experience within customer services(Voice process)
Excellent leadership and communication skills...
Position Attributes:
Candidates with 1-3 years of experience in Backend Operations/ Transaction Processing.
Candidates must be excellent in communication skills and MS office.
Must be comfortable with US Shifts.
Qualification – Any Non...
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, comp...