...Candidates with voice background & prior, web chat experience in preferable. UK utilities domain will be preferred, or experience of Webchat/e-mailing process with more than 1 concurrency, flexi shift and weekend wo...
Position: Customer Support (Webchat) Location: Pune/Bangalore Duration: Contract to Hire
Job Description:
Minimum 3 years of experience in chat
Graduation is mandate
Excellent communication skills are required
...
Pune
Quess IT Staffing (Formerly known as Magna Infotech)
Role: Customer Service Executive
Department: Customer Service Executive
Employment Type: Full Time, Permanent
Role Category: Email... .... We value our customers and aim to provide exceptiona...
Primary Responsibility
Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the billing and metering queries
Performance Parameters
~1+ chat concurrency / Average Han...
We are having 100+ openings for INTERNATIONAL VOICE & Chat PROCESS ( Multiple processes) available for a TOP MNC @ Pune
***Stable process***Immediate Joining***Easy Rounds****
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...customer is calling to solve an issue.
Voice based BPOs: Voice process job involves phone calling with customers either inbound telemarketing or outbound telemarketing. Non Voice BPOs : Non-voice process job invo...
...one would be responsible for focused on customer loyalty and building close long-term client relationships. One would work with the support role to address all customer requirements.
Responsibilities/ Duties
...
...Role Description This full-time on-site role of Team Leader (US Telecom Chat Process) is located in Pune. The candidate will be responsible for managing the US Telecom Chat Process team and ensuring smooth chat ope...
Primary Responsibility
Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the billing and metering queries
Performance Parameters
~1+ chat concurrency / Average Han...
Primary Responsibility
Role primarily involves dealing with end customers via chat, responsibilities include answering customer queries related to the billing and metering queries
Performance Parameters
~1+ chat concurrency / Average Han...
