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Location

Pune | India

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Job description

Role: Customer Service Executive

Department: Customer Service Executive

Employment Type: Full Time, Permanent

Role Category: Email/Chat/Semi voice process

Education : Any Graduate

Job Description

We seek a highly motivated and talented Customer Care Executive to join our team. In this role, Your role will involve addressing customer inquiries, resolving issues, and ensuring customer satisfaction. We value our customers and aim to provide exceptional support at every step.

Key Responsibilities

• Respond to customer inquiries promptly and professionally

providing support via email and chat

• Excellent communication skills in English
• Identifying and resolving customer issues effectively.
• Providing accurate product information and assistance.
• Building and maintaining positive relationships with customers.
• Ensuring customer satisfaction through proactive follow-ups.
• Collaborating with internal teams to address customer concerns

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Job tags

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Salary