As a valued member of our Customer Success team, the Lead Customer Advocate engages with customers and OpenText employees to resolve critical customer issues utilizing our Red/Yellow process. Our Customer Advocates have a wide-range of technical, pr...
The VIM (Vendor Invoice Management) team is currently searching for a technically dynamic and resourceful individual who has the ability to provide exceptional technical customer support in a challenging and rewarding environment. The incumbent ...
As an Associate Product Support Specialist, you resolve difficult customer issues and contribute to the overall growth of the business and your peers. With great training, effective leadership, smart processes, timely communication, regular coaching...
The OpenText Cloud Technical Success Services Team is currently searching for a Lead Cloud Support Specialist to support OT Cloud solutions deployed within the OpenText Cloud. The successful candidate will be a technically resourceful individual...
The Technical Support Specialist will be responsible for making our customers wildly successful by providing an end-to-end technical support experience of the highest quality on OpenText products. Addressing a customer’s concern is not only tec...
The Opportunity:
As a OpenText Customer Support Specialist, you’ll manage all aspects of customer support for OpenText EMR-Link™ cloud-based products and services. You’ll manage customer calls and emails seeking request for assistance, faci...
Overview
One of the UK’s most successful software companies are looking for someone with a strong analytical skill-set to join the team as a Junior Business Analyst.
Salary: £21,000 – £24,000
The Role
~Handling support requests and bug reports re...
Technical Support Representative
Are you looking for a stimulating and dynamic job in the surrounding area of Waterloo Would you like to be part of a team that believes in your potential and part of a great company that will help you advance in...
This role is responsible for management of a team of product and service delivery experts, you will help model the behaviors and tactics that are expected from our agents to deliver world-class support. Managing issue escalations, working with acc...
As a Production Support Specialist, you will take the knowledge and experiences you have gained as an Associate Production Support Specialist to resolve difficult customer issues and contribute to the overall growth of the business and your peers. W...
