Join PLS as a Customer Care Team Lead, overseeing escalated customer interactions and ensuring top-notch service. Train and support staff, resolve complex issues, and maintain records. Bring Contact Center experience and leadership skills to our dyna...
Seeking a Customer Care Supervisor for a leading financial services provider. Manage contact center team, uphold service quality, train staff, handle escalated calls, and enhance customer experience. Drive team performance, enforce policies, and ensu...