Provide top-notch customer support. Assess customer queries, offer solutions via remote connection or online. Ensure accurate record-keeping and prompt follow-up. Ideal candidates exhibit clear communication, IT expertise, and at least 5 years’ exper...
Supervise daily operations of a Service Desk team, ensuring exceptional customer service. Manage team performance, cultivate a positive work environment, and implement improvement initiatives. Collaborate with managers to enhance service center effic...
As the Report Analyst, you'll lead the reporting functions for the Managed Services Service Desk team. Analyzing data systems, you'll develop metrics reports and present findings to guide key business decisions. Your role includes translating reporti...
Seeking an efficient Office Manager to oversee daily operations in Brentwood, TN. Manage administrative tasks, support Senior Management, coordinate projects, ensure a professional office environment, and optimize vendor relations. Bachelor's degree ...
