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Location

Lazio | Italy

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Job description

Ali Agenzia per il Lavoro Spa - Filiale di Roma Grandi Clienti seleziona per nota azienda cliente un/una: STORE MANAGER (responsabile punto vendita).

MAIN DUTIES: 

To manage and lead the team ensuring a consistent and exceptional standard of customer service in the The Bridge Boutique in the very heart of   Rome.

 

THE ROLE:   

To be in charge of the general operations of the store, making sure it runs smoothly, cleanly and meets any budget or sales goals;

To analyse, elaborate and report sales figures, weekly, monthly, yearly to Retail Manager in order to leverage profits;

To monitor all business costs and provides the area team with feedback and analysis on all store KPI's;

To be responsible for supervising a retail organization's staff, meeting customer needs, planning and coordinating sales, merchandising, and budgeting;

To maintain awareness of market trends in the retail industry and monitor what local competitors are doing;

To develop retail excellence behaviors such as personal relationships with customers, individual follow-up of the clientele, selling ceremony, after-sales quality issues;

To make sure staff meets all the requirements indicated by the Company and Retail Manager on dress code, standing, customer approach and selling ceremony;

To liaise with HR Department to deal with special HR issues;

To complete store operational requirements by scheduling and assigning employees rota; 

To be responsible for all employee corrective actions and ensuring any disciplinary actions are handled correctly;

To arrange merchandise on shelves according to popularity and other criteria; 

To approach customers and offer them advice and support on product to persuade them to buy; 

To monitor shelves inventory and unload new products when needed; 

To operate cash registers and close daily revenues;

To maintain a clean and orderly environment in the store;

To provide information and other services such as handling returns of merchandise;

To have great customer service skills and problem solving; 

To go the "extra mile" to meet targets; 

 

THE CANDIDATE:

Fluent in English (written & spoken) is essential; 

Previous demonstrable experience of managing a store team 

Retail or Service industry experience preferably within the fashion industry 

Capable to motivate, manage and lead the team 

Proven track record in delivering strong business results within a large team, large turnover and fashion nvironment. 

Ability to advise customers on smart professional dress and appearance 

An excellent communicator with customers and a leader for staff & colleagues 

Possessing great people management skills 

Good standard of numeracy 

Strong organisational skills 

Dynamic and creative. 

 

SI OFFRE: 

- Contratto a tempo indeterminano (diretto), 1° livello CCNL COMMERCIO, buoni pasto giornalieri e sistema premiante. 

- Full time 40 ore settimanali. 

- Disponibilità immediata. 

 

 

Settore: Moda/Fashion Design

Ruolo: Vendita al dettaglio/Servizi al pubblico

Anni di esperienza: 2-3 anni

Percentuale di occupazione: Full-time

Disponibilità lavorativa: Lavoro su turni

Gestisce altre persone: Sì

Tipo di occupazione: Lavoro a tempo indeterminato

Livello di istruzione: Diploma di Scuola Secondaria di Secondo Grado

Patente: B

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Job tags

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Salary