Location
Provincia di Reggio nell'Emilia | Italy
Job description
- Manage Coach and mentor Implementation team
- Accountable for customer satisfaction during and postimplementation.
- Ensure excellent usage of the product capabilities before handing over to the Support team.
- Review all Implementation project plans identify and mitigate the risks and work with the project
- managers/Leads to manage them closely for successful Go Lives.
- Monitor project progress throughout the project life cycle communicate project status effectively to
- senior management through reports presentations and individual meetings.
- Build and provide direction to project teams create and foster communication among team members.
- Manage Kick off Meetings
- Responsible for efficient and appropriate resource allocation.
- Ensure that the team has all required competencies and is well trained.
- Understands the challenges faced by the team and help them succeed
- Capture and manage project risks and issues and associated mitigation strategies
- Utilize analytical skills to make critical decisions and recommendations to solve projectrelated
- problems
- Sets the implementation strategy considering timelines impacts and risk
- Helps address implementation road blocks remove obstacles or other constraints
- Provide highlevel guidance and recommendation to client about implementation and integration
- procedures to add the greatest value for the client
- Provide an escalation point for issue that may arise throughout the implementation period
- Formulates proposals for new systems procedures and/ or processes
- Acts as a liaison with subsidiary management and staff to resolve issues as needed
Skills : Strong communication skills Must have experience in Salesforce/ Microsoft Dynamics ERP ETL/ Integration SQL SaaS Integration Must have enterprise software background Must have handled global customers
CTC Range : 20 LPA
Notice Period : 30days
Skills and Qualifications:
- Experience in customizing Salesforce or Microsoft Dynamics. Experience in integrating these systems
- with other applications like QuickBooks NetSuite Business Central F& O and more
- 6 years of handson experience in SAAS product implementation and delivering multiple and complex
- projects
- Candidates having enterprise software background in the initial career phase and gradually moved to
- the Implementation role.
- Team Management experience
- Excellent oral & written communication skills
- Should be proficient in client interactions
microsoft dynamics,communication skills,saas,salesforce,etl,erp,integration,sql,enterprise software,team management
Job tags
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