GCHCONSULTING srl
Location
Piacenza | Italy
Job description
Our client, a medical devices multinational company, is looking for a qualified candidate to provide the needed back-office support for successful growth in the Italian business.
Customer Service Clerk
· Patient Management - creation of Patients’ records
· Document Management - Shipping document issuing; Prescription/Fitting documents, Dismissions documents and orders intake: documental upload into ERP system and OneDrive
· Customer Management - Doctors’ directory update; creation of new customers/Hospitals accounts
· Customer Management - Purchase Orders and Contracts check, uploading and internal sharing.
· Customer Management - correspondence with hospitals to support with specific needs or information: shipping documents, technical data sheets, manuals, declarations, patients’ activations/dismissions, schedules
· Reporting, analyses and forecasting
· Support to the Sales team (organizational support for patient fittings, information processing)
· Native Italian speaker and good level of written/spoken English
· At least 5 years of past professional experience
· Past experience as Sales Assistant in the healthcare branch (experience working with hospital administration)
· Good working knowledge of MS Office, especially Excel and confident with ERP systems (Oracle)
· Assertive, respectful, friendly, team oriented with well-developed interpersonal skills both internally with co-workers and externally with customers and business partners
· Goal-oriented thinking with a strong hands-on mentality and persistent approach
Location: Piacenza
Job tags
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