Responsibilities:
• Build good working relationships
• Understand the needs of your business customers
• Research the market and related products
• Present the product or service favorably and in a structured professional way face-to-face.
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JD: Technical Support Engineer
• Responding to client support requests.
• Contacting clients to find out the nature of the problem.
• Troubleshooting the hardware and software issues.
• L1/L2 support.
• Helpdesk ticketing tool skills.
• W...
