Job Description (Posting).
As per attached (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality st...
...infrastructures such as Citrix Access Gateway and Citrix Netscaler Good knowledge of application packaging tools such as Microsoft App-V, VMware ThinApp Good hands-on experience on at least one of the hypervisor pla...
Job Description (Posting).
Backup (1.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies. (2.) To ensure positive customer experience and CSAT through First Call Resolution and minim...
Experience: 5.00+ years
Salary : Confidential (based on experience)
Expected Notice Period : 30 Days
Shift : (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type : Remote
Placement Type : Full Time Permanent position
(*Note: This is a...
Experience: 8.00+ years
Salary : Open to any budget (based on experience)
Expected Notice Period : 30 Days
Shift : (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type : Remote
Placement Type : Full Time Permanent position
(*Note: Thi...
...process Update worklogs Categorizes as per CTI as appropriate
Update the knowledge base Coaching freshers to be independent Coaching analysts for correct routing of tickets
Capturing critical information Techn...
Experience: 8.00+ years
Salary : Confidential (based on experience)
Expected Notice Period : 30 Days
Shift : (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type : Hybrid (Bangalore or Coimbatore)
Placement Type : Full Time Permanent pos...
Job Description (Posting).
ORACLE DBA / AZURE
(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions...
