...experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
Qua...
Job Description (Posting).
MSSQL DBA Job description for L2/L3:
Description: - Candidate must be an excellent communicator, organized, multi-task oriented and able to meet deadlines, and complete assignments with minimal supervision.
Should...
Job Description (Posting).
ORACLE DBA / AZURE
(1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions...