Competencies & Skill Set
Excellent inter personal skills to handle parents and internal team. High level of customer orientation.
Should be able to handle walk ins and convert to admissions
Self driven and attention to detail
High sense ...
position summary
In a 24/7 operation, responsible for the supervision of a team of contact center associates. Coach, direct and develop associates so they can professionally service the customer within the service standards set by the department ...
...gather insights, measure customer satisfaction, and drive continuous improvement.
Requirements
2+ years of experience in fashion merchandising.
Proven track record of driving customer success, retention, an...
KEY RESPONSIBILITIES
Core responsibilities
· Understanding the regulatory requirements regarding UW
· Managing Governance related project and driving the closure
· Publishing monthly Dashboards to the respective stakeholders
· Highlighting the out...
...scouting for an empathetic, strategic, and visionary Student Success Coach.
This role is pivotal in ensuring every student's journey, from... ...their core values to be their best versions in...
...equipment/s and managing other aspects of the call centre’s daily operation
• Conduct... ...etc.)
• Developing objectives for the call center’s day-to-day activities
• Mon...
...high profile cases.
Log in and take calls, when required.
Qualifications and Education Requirements
Post-secondary education coupled with a minimum of 2 years’ experience in a call centre setting.
Mini...
We are searching for a passionate and results-oriented Lead of Customer Retention to lead our team in developing and implementing strategic initiatives to retain our valued customers. In this role, you will play a critical r...
...Centre Operations and managing the team
Responsible for conversions and admissions
Single point of contact for parents and team
Mentor and coach the team
Responsible for Profit & Loss of Centre
Qualif...
Lead Customer Success - Data Scientist
Gurgaon, India; Pune, India
India
BHCA Products
BHCA - Customer Success
19198
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